Shipping and Return Policy

FREE SHIPPING

Stahlsac.com offers Free FedEx Ground shipping on all orders $100 and over, in the 48 contiguous states of the United States of America, from our warehouse in Salt Lake City.

 

SHIPPING DEADLINE

At Stahlsac we strive to provide our customers with best shopping experience possible.

Orders received by 1:00 p.m. Mountain Time Monday-Friday (excluding holidays) are shipped the same day, pending credit card authorization and verification.

Orders received after 1:00 p.m. Mountain Time Monday-Friday (excluding holidays) are shipped on the next business day, pending credit card authorization and verification.

Orders placed on Saturday and Sunday, are shipped on the following Monday (excluding holidays).

 

IN A HURRY!

We offer FedEx Express Saver (typically 3-day delivery time) and FedEx Standard Overnight.

FedEx Ground shipping will typically arrive in 3 to 5 business days (Monday through Friday, not including holidays)

 

STAHLSAC.com RETURN POLICY

Stahlsac bags are built strong and made for adventure.  We hope you enjoy your purchase.

If you are not satisfied with your Stahlsac product(s) you can return your purchase as follow:

  • Items purchased on-line at Stahlsac.com must be return within 30 days of purchase.
  • All returns must be in original packaging, with their tags and/or labels on and in new saleable condition. If the product shows any signs of wear or use it will be sent back and no credit will be issued.
  • Documents: An original receipt or order number must be submitted to complete the return process.
  • Items purchased at physical retailer or on a 3rd party website cannot be returned through Stahlsac.com and must be returned to the original point of purchase (subject to the point of purchase return policy).

Returning a purchase on Stahlsac.com

Go to the Stahlsac Return Form, and complete the information requested. The link to the return form can also be found on your order confirmation email.

  1. A Return Authorization number (RA #) will be issued once you have completed and submitted the return form.
    1. Shipping instructions will also included in your confirmation email.
  2. Print your original receipt and write the RA # on the receipt.
  3. Package up your item securely and include the receipt and RA# inside the package.

Credit

Upon receipt of your return, we will inspect the items and process your credit (excluding original shipping fees) within 1-2 business days. Stahlsac.com is not responsible for items lost in transit.